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At Children’s Hospital of Philadelphia, trust is the foundation of our relationship with you, our patients and families.


Keeping Patients Safe

After much preparation throughout the COVID-19 pandemic, we are gradually and carefully resuming more in-person visits at our Main Campus and our Care Network locations. We have many precautions in place to keep you and your child safe.

Here's what you can expect when you come back to see us

Get the MyCHOP Mobile App

Download the MyCHOP mobile app for access to more tools to help manage your child’s care, including telehealth options. Go to the App Stor or Google Play on your mobile device and search "MyCHOP":

  • If you don’t have a MyCHOP account, please call the front desk of your provider’s office and ask to enroll in MyCHOP.
  • If you have a MyCHOP account, sign in on the right to make sure your account is still active. If you have any issues with your account, use the chat feature or request MyCHOP support here.
Ask Mary

  • Communicate with your doctor

    Get answers to your medical questions from the comfort of your own home

  • Access your test results

    No more waiting for a phone call or letter – view your results and your doctor's comments within days

  • Request prescription refills

    Send a refill request for any of your refillable medications

  • Manage your appointments

    Schedule your next appointment, access video visits, view details of your past and upcoming appointments

Click here for Frequently Asked Questions (FAQs)